Privacy Policy
We know your privacy is important. That's why we clearly and honestly explain how we process data, the tools we use, and how you can contact us.
1. Data controller
The controller of personal data provided via this website is:
Sauna Soul Experience Maksym Tylkowski
Hoża Street 86/410
00-682 Warsaw, Poland
Tax Identification Number: 7842400235
kontakt@saunasoul.pl
2. What data do we collect and for what purpose?
We process data that you provide voluntarily, for example by:
- Contact form – to respond to your message (name, email, inquiry text)
- Orders – to complete the purchase and delivery (invoice details and delivery address)
- Newsletter – only if you subscribe to the mailing list
- Surveys or feedback forms – if they ever appear, they will always be voluntary
We do not share data, we do not trade it, we do not send spam.
3. Data processors
In order to process orders and operate the website, data may be transferred to:
- Shopify – online store platform
- Courier company – to deliver the shipment
- Accounting – if we issue an invoice
Data is processed only to the extent necessary to fulfill your order or request.
4. Cookies
The website uses cookies to:
- Ensuring the proper functioning of the website
- Easier use of forms
- Anonymous visit analysis (in the future: Google Analytics, Facebook Pixel)
You can change cookie settings in your browser. Restricting them may affect the functionality of the website.
5. Your rights
You have the right to:
- Access to your data
- Correct or delete them
- Processing restrictions
- Objection to processing
- Submitting a complaint to the President of the Personal Data Protection Office (if you are concerned about something)
If you wish to exercise any of these rights, please write to: kontakt@saunasoul.pl
6. How long do we store data?
We only store data for as long as needed to:
- order fulfillment
- issuing accounting documents (in accordance with legal provisions)
- newsletter sending – if you are subscribed
7. Data security
Only authorized persons have access to the data.
The website is secured with an SSL certificate (https).
Data is not transferred outside the EEA.
8. Contact
If you have any questions or concerns, please write to us:
kontakt@saunasoul.pl
We'll respond personally—no automated replies, no catches. Humanly speaking.
